FAQs

FAQs

Got a question? Below are answers to the most popular questions.
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Popular Questions

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  • What is HostProduction, and how much does it cost?

    HostProduction's Pro Website Builder is an online website creation system featuring powerful yet easy-to-use tools. It allows you to build professional sites quickly, without writing any code.  Skim through an impressive collection of over 80 themed templates. Once you’ve chosen the perfect match, simply replace the placeholder text and graphics with your own words and images or move elements.  You have the freedom to create. 


    The system was built on top of an established website creation tool, and heavily customized through extensive widgets, plugins, themes and other integrations to make it even more powerful.


    Our platform is made available directly to members who include Independent 'gig' workers, Enterprise, Educators and Non Profit organizations. 

  • How does a membership work?

    Pick one of our agency quality templates from our gallery.  Send an email to sales@hostproduction.com.   A welcome email is generated with a link to activate your account.  Sign in and you have instant access to our Pro Website Builder. It's that easy.  Our platform is FREE to try, and you are only required to pay for your site when we publish it to our hosting platform.


    Each plan varies according to service level:  Self-Managed, Managed and +eCommerce.   Please contact us at sales@hostproduction.com if you have any questions. 

  • Can I link my existing domain?

    Any domain, no matter where purchased, can be linked up to our hosted websites.  We can guide you or you can contact your domain service provider, such as GoDaddy, and ask them to update both A and CNAME records to your domain DNS file. Your domain would immediately point to our servers. This is a common, simple modification that’s available with all domain providers.

  • Do I need to start with a template?

    No. When creating a new site, you can select either a pre-designed template or a blank site. Blank sites only contain a basic header / footer.  You can reset your website and select a new template anytime.  However,  please note that you would be starting from scratch - all content and settings will be lost when a site is reset.



  • Do your templates include images?

    Yes. Our themes use royalty free stock images. We can offer you a built-in stock photo library, pulling images from free-to-use sources, such as Unsplash.



  • How many sites can I build and publish?

    There are no limits on the number of sites you can publish for paid membership plans. 



  • Can I host my own website?

    No.  All sites must be hosted on our hosting platform. Our ecosystem requires a very specific hosting setup to integrate our powerful features and SEO opitmization.  



  • Can you tell me about your website hosting?

    Our worry-free hosting is safe, secure, flexible, scalable and requires no ongoing maintentance.  Our platform uses instant one-click publishing – no FTP required - directly to the Amazon Cloud, the premiere world class hosting platform.  


    You can expect 99.99% uptime, enterprise grade security, a FREE SSL certificate and a global CDN.


    Amazon Web Services is trusted by some of the world’s largest companies including LinkedIn, Facebook, Netflix & ESPN.  Your site is guaranteed the highest level of security, performance, and reliability so you can provide your site visitors the best possible experience.   



  • Do you offer email hosting or domain purchasing?

    Currently, no.  Email hosting and domain purchasing is not available through HostProduction.  However, our concierge service team, available through our Managed Services Membership, can guide you to popular options and provide step-by-step instruction. 



  • What’s the best way to learn?

    Our platform is designed to be an intuitive user experience with very little learning curve.  Quick Start video tutorials are available to help you get up to speed quickly or reviewing a selection of training videos.



  • Can I get a full refund?

    HostProduction's Website Builder is free to try, and you are only required to pay for your site when you publish it live to our hosting servers.  Members are billed on a per site basis according to the selected plan (monthly or yearly basis).  Refunds are not available after a site is published.  



Get Started

We're ready to help grow your business.  It's simple to start. No payment until you're ready to publish your site. 
FREE TRIAL  
Fill out the form. We send you a link to a library. You choose. We activate. No credit card. No payment until you're ready to publish your site. 

Get Started (FAQs)

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